phjeet Privacy Policy

Introduction & Scope

This Privacy Policy ("Policy") governs the collection, use, storage, sharing, and protection of personal data by phjeet ("phjeet," "we," "us," or "our") in connection with your access to and use of the phjeet online gaming platform available at https://phjeet.app (the "Platform"). By registering an account on, depositing funds into, or otherwise using the Platform, you acknowledge that you have read, understood, and agree to the data processing practices described in this Policy.

This Policy applies to all users of the phjeet Platform who are physically located within the Republic of the Philippines, including registered account holders, guest visitors, and individuals who interact with phjeet through customer support channels. It covers all personal data processed through the Platform, our mobile-optimized website, live chat systems, email communications, and any other service touchpoint operated by phjeet.

This Policy should be read alongside phjeet's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated herein by reference. Where any conflict exists between this Policy and those documents on the subject of personal data processing, this Policy shall prevail.

Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, phjeet is the personal information controller ("PIC") responsible for the personal data of users collected through the Platform. As a PIC, phjeet determines the purposes and means of processing your personal data and is accountable for ensuring that all processing activities comply with applicable Philippine data protection law.

phjeet has appointed a Data Protection Officer ("DPO") to oversee compliance with this Policy and with the Data Privacy Act. The DPO is responsible for advising on data protection obligations, monitoring compliance, conducting privacy impact assessments, and serving as the primary contact point for data subject rights requests and regulatory inquiries from the National Privacy Commission ("NPC").

To contact the phjeet DPO or to submit a data subject rights request, please reach out using the contact details provided in Section 15 of this Policy.

Data We Collect

phjeet collects personal data in the following categories depending on how you interact with the Platform:

Identity & Registration Data

• Full legal name as it appears on a government-issued ID
• Date of birth (used to verify the 21+ age requirement)
• Gender (optional, for personalization purposes)
• Philippine residential address (province, city/municipality, barangay, ZIP code)
• Username and encrypted account password
• Nationality and government-issued ID number (for KYC purposes)

Contact Data

• Philippine mobile number (used for account verification, OTP, and support communications)
• Email address (used for account management, transaction notifications, and support)

KYC & Verification Documents

• Scanned or photographed copies of government-issued IDs (e.g., Philippine passport, PhilSys ID, UMID, SSS ID, driver's license, PRC ID)
• Proof of address documents (e.g., barangay certificate, utility bills, bank statements)
• Selfie or liveness check images used for identity verification
• Source of funds documentation where required by anti-money laundering guidelines

Financial & Transaction Data

• GCash account number or registered mobile number
• PayMaya / Maya account details
• BPI, BDO, or Metrobank account numbers (for bank transfer processing)
• Deposit amounts, dates, and payment channel used
• Withdrawal requests, amounts, and processing status
• Transaction history and gaming activity records

Technical & Device Data

• IP address at time of registration and each subsequent login
• Device type, operating system, and browser type/version
• Device fingerprint identifiers (used for fraud prevention and duplicate account detection)
• Geolocation data (country/region level, used to verify Philippine presence)
• Session timestamps, page interaction logs, and feature usage data

Communications Data

• Live chat transcripts between you and phjeet support agents
• Email correspondence submitted to [email protected]
• Feedback, complaint, or dispute records
• Survey or promotion response data (where you voluntarily participate)

How We Collect Data

phjeet collects personal data through the following methods:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, participate in a promotion, or otherwise interact with any feature of the Platform.
• Automatically: Through cookies, web beacons, pixel tags, server logs, and device fingerprinting technologies that are activated when you visit or use the Platform. See Section 8 (Cookies & Tracking) for full details.
• From third-party verification partners: phjeet uses regulated KYC and identity verification service providers to cross-reference the documents and information you provide. These partners may return data signals (e.g., match/no-match indicators, risk scores) that supplement your submitted information.
• From payment processors: When a GCash, PayMaya, BPI, BDO, or Metrobank transaction is processed, our payment processors provide phjeet with transaction confirmation data including the instrument used, amount, and processing status.
• From fraud prevention and analytics services: phjeet uses third-party fraud detection tools that may process your IP address, device data, and behavioral patterns to identify suspicious activity.

Legal Bases for Processing

Under the Philippine Data Privacy Act of 2012, phjeet processes your personal data on the following legal grounds:

How We Use Your Data

phjeet uses the personal data we collect for the following specific purposes:

• Account creation and authentication: To create and maintain your phjeet account, verify your login credentials, and protect against unauthorized access.
• Age and identity verification: To confirm that you meet the 21-year minimum age requirement and that the personal details you have provided are accurate and genuine — a requirement under Philippine gaming regulations.
• Transaction processing: To process your GCash, PayMaya, BPI, BDO, or Metrobank deposits and withdrawals accurately and securely, and to maintain a complete transaction history for your account.
• Anti-money laundering compliance: To monitor transaction patterns, assess risk levels, and report suspicious activity as required under the Philippine Anti-Money Laundering Act (AMLA) and AMLC regulations.
• Responsible gaming: To identify behavioral patterns that may indicate problem gambling, apply deposit limits or self-exclusion tools you have requested, and send responsible gaming communications where appropriate.
• Customer support: To respond to your support inquiries, resolve disputes, and maintain records of communications for quality assurance and training purposes.
• Fraud detection and security: To detect and prevent account takeover attempts, duplicate account creation, bonus abuse, bot activity, and other fraudulent or prohibited behaviors.
• Marketing and promotions (with consent): To send you information about phjeet promotions, bonuses, new games, and platform updates via email or SMS — but only where you have opted in to receive such communications. You may withdraw consent at any time through your account settings.
• Platform improvement: To analyze aggregated usage data, identify technical issues, and enhance the design and performance of the phjeet Platform for all Filipino users.
• Legal and regulatory compliance: To fulfill our obligations under applicable Philippine laws including the Data Privacy Act, AMLA, tax regulations, and any applicable gaming regulatory requirements.

Data Sharing & Disclosure

phjeet does not sell your personal data. We may share your personal data with the following categories of recipients strictly on a need-to-know basis and subject to binding data protection obligations:

KYC and Identity Verification Providers

Regulated third-party KYC service providers process identity documents and biometric data solely for the purpose of verifying your eligibility to use the Platform. These providers are contractually prohibited from using your data for any other purpose.

Payment Processors

GCash, PayMaya, and banking partners (BPI, BDO, Metrobank) receive the minimum transaction data necessary to process your deposits and withdrawals. Each payment partner maintains its own privacy policy and operates under applicable Bangko Sentral ng Pilipinas (BSP) regulations.

Game Software Providers

Third-party game studios and live casino operators whose games are hosted on the phjeet Platform may receive your account identifier and game session data to facilitate game play, calculate payouts, and support technical dispute resolution. These providers do not receive your full identity or financial data.

Fraud Prevention and Security Vendors

Third-party fraud detection services may process your IP address, device fingerprint, and behavioral data to generate risk signals that help phjeet identify and prevent fraudulent activity on the Platform.

Regulatory and Law Enforcement Authorities

phjeet will disclose personal data to the Anti-Money Laundering Council (AMLC), National Privacy Commission (NPC), Bureau of Internal Revenue (BIR), Philippine National Police (PNP), National Bureau of Investigation (NBI), or other competent authorities where required by law, court order, or valid regulatory directive.

Professional Advisers

Legal counsel, auditors, and compliance consultants who require access to personal data in the context of providing professional services to phjeet are bound by confidentiality obligations and process data only as instructed by phjeet.

Cookies & Tracking Technologies

phjeet uses cookies and similar tracking technologies on the Platform to provide core functionality, remember your preferences, analyze usage patterns, and support security and fraud prevention measures. The following categories of cookies are used:

Strictly necessary cookies cannot be disabled as they are essential for the Platform to function. You may manage your preferences for functional and analytics cookies through your browser settings or the phjeet cookie preference center accessible via the Platform footer. Please note that disabling certain cookies may affect the functionality of your phjeet account.

Data Security

phjeet implements a layered security architecture designed to protect your personal data against unauthorized access, disclosure, alteration, and destruction. Our key security measures include:

• Transport Layer Security (TLS 1.2 / 1.3): All data transmitted between your device and phjeet servers is encrypted in transit. Our Platform enforces HTTPS across all pages and API endpoints.
• AES-256 Encryption at Rest: Sensitive personal data, including identity documents and financial records, is encrypted using AES-256 standards within our secure data storage environment.
• Access Controls: Access to personal data is restricted on a strict need-to-know basis. Internal access is managed through role-based access control (RBAC) systems with multi-factor authentication required for privileged accounts.
• Regular Security Audits: phjeet undergoes periodic security assessments, penetration testing, and vulnerability scans conducted by qualified internal and external security teams.
• Incident Response Plan: phjeet maintains a documented data breach response procedure in compliance with NPC reporting requirements. In the event of a personal data breach that poses a real risk to the rights and freedoms of affected users, phjeet will notify the NPC within 72 hours of becoming aware of the breach and will notify affected users without undue delay.
• Staff Training: All phjeet staff who handle personal data undergo regular data privacy training and are bound by confidentiality obligations.

Data Retention

phjeet retains personal data for the period necessary to fulfill the purpose for which it was collected, or as required by applicable Philippine law and regulatory guidelines. The following retention schedules apply:

Upon the expiry of the applicable retention period, personal data is securely deleted, anonymized, or destroyed in accordance with phjeet's documented data disposal procedures. Where data is anonymized rather than deleted, the anonymized dataset is no longer considered personal data and may be retained for statistical and analytical purposes indefinitely.

Your Rights Under the Philippine Data Privacy Act

As a data subject under Republic Act No. 10173, you have the following rights with respect to your personal data held by phjeet. These rights are enforceable and phjeet has established processes to respond to all valid requests within the timeframes required by the Data Privacy Act and NPC guidelines.

• Right to Be Informed: You have the right to be informed before your personal data is collected and processed. This Policy fulfills phjeet's obligation to provide clear and accessible privacy information to all Platform users.
• Right to Access: You may request a copy of the personal data phjeet holds about you, including information about the purposes of processing, categories of data held, and recipients to whom data has been disclosed.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data in your phjeet account. Basic account details (name, address, mobile number) can be updated directly in your account settings or by contacting support.
• Right to Erasure / Right to be Forgotten: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. Note that certain data must be retained by phjeet to comply with AMLA and other legal obligations and cannot be deleted on request alone.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you believe your fundamental rights override those interests.
• Right to Data Portability: You may request that phjeet provide your personal data in a commonly used, machine-readable format where technically feasible, to facilitate transfer to another service.
• Right to Lodge a Complaint: If you believe phjeet has processed your personal data in violation of the Data Privacy Act, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please contact phjeet's Data Protection Officer using the contact details in Section 15. Requests are processed within fifteen (15) business days of receipt of a valid, complete request. phjeet may ask you to verify your identity before processing a rights request to ensure your data is not disclosed to or modified by unauthorized third parties.

Children's Privacy

The phjeet Platform is strictly intended for adults aged 21 years and older in accordance with the minimum legal age for participation in casino-style gaming under applicable Philippine regulations. phjeet does not knowingly collect personal data from individuals under 21 years of age.

All account registrations are subject to age verification procedures. Where phjeet discovers that personal data has been collected from a person who is under 21 years of age, the account will be immediately suspended, all associated balances and bonuses will be voided, and the personal data in question will be deleted from our systems as promptly as technically and legally feasible.

Third-Party Links

The phjeet Platform may contain links to third-party websites, including payment partner portals (e.g., GCash, PayMaya) and regulatory information pages. These third-party sites operate independently of phjeet and are governed by their own privacy policies. phjeet is not responsible for the privacy practices or content of any third-party website, and the inclusion of a link to a third-party site does not constitute an endorsement by phjeet of that site or its privacy practices.

We encourage you to review the privacy policies of any third-party services you access in connection with your use of the phjeet Platform, particularly those of your chosen payment providers.

Policy Updates

phjeet reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, NPC guidelines, or operational requirements. When material changes are made to this Policy, phjeet will:

• Post the updated Policy on this page with a revised "Last Updated" date at the top of the document.
• Display a prominent notification on the phjeet Platform informing registered users of the update.
• Where the changes materially affect how we use your personal data in a way that requires renewed consent, send a direct notification to your registered email address and request your acknowledgment before the changes take effect on your account.

Your continued use of the phjeet Platform following the effective date of any revised Privacy Policy constitutes your acknowledgment of, and agreement to, the updated terms. We recommend that you review this Policy periodically to stay informed about how phjeet protects your personal data.

Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or to phjeet's personal data processing practices, please contact the phjeet Data Protection Officer through the following channels:

• Email: [email protected] — include "Privacy Request" or "DPO Inquiry" in the subject line
• Live Chat: Available 24/7 on the phjeet Platform — ask to speak with a Privacy / DPO representative
• Messenger / Viber: Official phjeet channels only
• Response Time: Data subject rights requests are acknowledged within 3 business days and fully responded to within 15 business days

If you are not satisfied with phjeet's response to your privacy inquiry or data rights request, you have the right to lodge a complaint with the Philippine National Privacy Commission (NPC) at www.privacy.gov.ph.