phjeet Terms & Conditions

Acceptance of Terms

These Terms and Conditions ("Terms," "Agreement") constitute a legally binding contract between you ("User," "Player," "you") and phjeet ("phjeet," "we," "us," "our"), governing your use of the phjeet website located at https://phjeet.app and all associated gaming products, services, features, and promotional programs offered thereon (collectively, the "Platform").

Your access to and use of the Platform — including but not limited to creating an account, making a deposit, placing a wager, claiming a bonus, or contacting customer support — constitutes your express acceptance of these Terms and any other policies incorporated herein by reference, including the phjeet Privacy Policy and Responsible Gaming Policy.

These Terms are written in English. In the event of any conflict between an English version and any translated or summarized version of these Terms, the English version shall prevail. phjeet may provide Tagalog-language summaries of key provisions for the convenience of Filipino users, but such summaries are not legally binding.

Eligibility

To be eligible to register and use the phjeet Platform, you must satisfy all of the following requirements at all times during your use of the Platform:

• You are a natural person, not a corporation, trust, partnership, or other legal entity.
• You are at least twenty-one (21) years of age. This is the minimum legal age for participation in casino-style gaming activities under applicable Philippine regulations. phjeet enforces this requirement strictly through identity verification procedures.
• You are physically located within the Republic of the Philippines at the time of registration and during your use of the Platform.
• You are not a current employee, contractor, affiliate, director, or officer of phjeet, nor an immediate family member or household member of any such person.
• You are not subject to any court order, regulatory directive, or self-exclusion agreement that prohibits you from participating in gambling activities.
• You are acting on your own behalf and not as an agent, proxy, or representative of any third party.
• You have not previously had a phjeet account suspended or permanently closed due to a breach of these Terms.

phjeet reserves the right to request proof of eligibility at any point during your use of the Platform. Providing false information in connection with eligibility requirements constitutes a material breach of these Terms and will result in immediate account termination and forfeiture of any balance or bonus credits.

Account Registration & KYC

To access real-money gaming features on phjeet, you must complete the registration process and create a single personal account. During registration you are required to provide accurate, complete, and current information including your full legal name, date of birth, residential address, email address, and a valid Philippine mobile number.

Know Your Customer (KYC) Verification

phjeet maintains a mandatory Know Your Customer ("KYC") verification program in compliance with Philippine anti-money laundering regulations and PAGCOR-aligned operating guidelines. KYC verification may be triggered at registration, upon your first withdrawal request, when cumulative deposits exceed applicable thresholds, or at any other time phjeet determines verification is appropriate.

Documents that may be requested as part of KYC verification include:

• Proof of Identity: Philippine passport, SSS ID, UMID, PhilSys national ID, driver's license, PRC ID, or other government-issued photo ID.
• Proof of Address: Recent utility bill, bank statement, or barangay certificate issued within the last ninety (90) days showing your name and residential address.
• Proof of Payment Method: Screenshot or confirmation of ownership of the GCash, PayMaya, BPI, BDO, or Metrobank account used for deposits.
• Source of Funds: In certain circumstances, phjeet may request documentation supporting the legitimate source of funds used for gaming activity.

Withdrawal requests may be placed on hold until all required KYC documentation has been submitted and approved. phjeet endeavors to complete KYC reviews within two (2) to five (5) business days of receiving complete documentation.

One Account Policy

Each user may hold only one registered account on phjeet. The existence of duplicate accounts — regardless of whether they were created intentionally — will result in the suspension of all associated accounts. Any bonus credits accrued across duplicate accounts will be forfeited. phjeet employs device fingerprinting, IP analysis, and payment method cross-referencing to detect duplicate account activity.

Account Security

You are solely responsible for maintaining the confidentiality of your phjeet account credentials, including your username, password, and any two-factor authentication codes. You must not share your account credentials with any other person, allow any other person to access your account, or use another person's account.

phjeet strongly recommends that you:

• Use a strong, unique password that is not used for any other online service.
• Enable two-factor authentication (2FA) on your phjeet account where available.
• Log out of your account after each session, particularly when using shared or public devices.
• Never disclose your password in response to any communication claiming to be from phjeet — our support team will never ask for your password.

You must notify phjeet immediately via live chat or email at [email protected] if you become aware of or suspect any unauthorized access to your account. phjeet will not be held liable for losses resulting from unauthorized account access where the account holder failed to take reasonable security precautions or failed to report a suspected breach promptly.

All activity conducted through your account — including wagers placed, bonuses claimed, and withdrawals requested — is deemed to have been authorized by you unless you have notified phjeet of a suspected unauthorized access incident prior to the activity in question.

Deposits & Payments

phjeet accepts deposits through a range of Philippine payment channels including GCash, PayMaya, BPI online banking, BDO online banking, Metrobank online banking, and other methods as published in the Platform's cashier section. Accepted payment methods and applicable minimum deposit amounts are subject to change at phjeet's discretion with reasonable notice provided to registered users.

All deposits must be made from a payment account registered in your own name. Third-party deposits — meaning deposits funded from an account or instrument belonging to another person — are strictly prohibited and will trigger an account review. Any winnings derived from third-party deposits may be voided.

Deposits are generally credited to your phjeet account balance in real time or within a few minutes depending on the payment channel used. phjeet is not responsible for delays caused by the User's payment provider, bank processing times, or network disruptions outside phjeet's reasonable control.

phjeet does not charge deposit fees. However, your payment provider may impose their own transaction fees, which are outside phjeet's control. Please check with your GCash, PayMaya, or bank regarding any applicable charges before initiating a deposit.

Withdrawals

Withdrawal requests may be submitted through the phjeet cashier section at any time, subject to the following conditions being met:

• Your account has passed all applicable KYC verification requirements.
• The withdrawal amount does not exceed your available real-money balance (excluding any bonus credits subject to active wagering requirements).
• There are no pending security flags, compliance reviews, or account restrictions active on your account.
• The minimum withdrawal amount threshold as published in the cashier section has been met.

Withdrawals are processed to the same payment method used for the most recent qualifying deposit, in accordance with anti-money laundering best practices. In certain cases, phjeet may require that a specific minimum deposit amount be wagered at least once prior to the first withdrawal being processed.

phjeet targets same-day processing for withdrawal requests submitted during Philippine business hours (8:00 AM – 10:00 PM PHT). Processing times may vary depending on the payment channel, KYC status, and volume of pending requests. Bank transfers to BPI, BDO, and Metrobank may take one (1) to three (3) business days to reflect in your bank account after phjeet initiates the transfer.

Bonuses & Promotions

phjeet offers various promotional programs including welcome bonuses, reload bonuses, cashback offers, free spins, referral rewards, and other time-limited promotions. The following general terms apply to all phjeet bonuses unless otherwise specified in the individual promotion's terms:

Wagering Requirements

All bonuses are subject to a wagering requirement ("playthrough," "turnover") that must be satisfied before the bonus — and any winnings derived from the bonus — can be withdrawn. The applicable wagering requirement is stated in each promotion's specific terms. Failure to satisfy the wagering requirement within the promotion's validity period will result in automatic forfeiture of the bonus and any associated winnings.

Bonus Eligibility

Bonuses are available to eligible registered users only. Bonuses may be limited to users in specific regions, at specific account levels, or meeting specific deposit or activity criteria. phjeet reserves the right to determine bonus eligibility at its sole discretion and to decline bonus issuance to any account without obligation to provide a reason.

Abuse of Promotions

Any attempt to abuse, manipulate, or exploit promotional offers — including but not limited to the use of multiple accounts to claim single-use bonuses, coordinated wagering designed to circumvent wagering requirements, or any form of bonus hedging — constitutes a material breach of these Terms. phjeet will void all bonuses, associated winnings, and any balance derived from abusive promotional activity and may permanently close the account.

phjeet's Right to Modify Promotions

phjeet reserves the right to modify, suspend, or terminate any promotion at any time with reasonable notice. Changes to an ongoing promotion will not affect the rights of users who have already accepted a bonus under the pre-modification terms, except where the modification is required to comply with applicable law or regulatory directive.

Gaming Rules & Fair Play

All games available on the phjeet Platform operate using certified random number generation (RNG) systems and, in the case of live dealer games, real-time physical dealing subject to independent oversight. Game results are fair, random, and not manipulable by phjeet, by game providers, or by any user.

Each game category on phjeet — including slots, live baccarat, roulette, sic bo, bingo, lottery, and sports betting — is governed by its own specific game rules as displayed within the game interface or in the Platform's dedicated rules section. In the event of any conflict between game-specific rules and these Terms, the game-specific rules shall govern in respect of game outcomes and payouts; these Terms shall govern in all other respects.

In the event of a technical malfunction, game interruption, or disputed outcome, phjeet's decision — made in good faith and in consultation with the relevant game provider's technical logs — is final and binding. phjeet will endeavor to resolve all disputed game outcomes within five (5) business days of a formal complaint being submitted via the customer support team.

Prohibited Conduct

The following conduct is strictly prohibited on the phjeet Platform and constitutes grounds for immediate account suspension, permanent closure, forfeiture of balance, and potential referral to appropriate law enforcement or regulatory authorities:

• Using automated software, bots, scripts, or any artificial intelligence tools to interact with the Platform, place wagers, or gain any unfair advantage over other users or the house.
• Engaging in money laundering, structuring of transactions, or any other activity that violates Philippine Anti-Money Laundering Act (AMLA) requirements or other applicable financial regulations.
• Colluding with other users to manipulate game outcomes, share hole-card information in live card games, or otherwise compromise the integrity of any game.
• Creating or using more than one account on the phjeet Platform.
• Providing false, misleading, or fraudulent personal information during registration or KYC processes.
• Accessing the Platform through a VPN, proxy, or other means of location masking for the purpose of circumventing geographic restrictions.
• Engaging in any form of harassment, abusive language, or threatening behavior toward phjeet staff or other users through any Platform communication channel.
• Reproducing, distributing, or commercially exploiting any phjeet content, game software, branding, or intellectual property without prior written authorization.

Intellectual Property

All content on the phjeet Platform — including but not limited to the phjeet brand name and logo, website design, user interface elements, game graphics and audio, promotional materials, written content, and software code — is the exclusive intellectual property of phjeet or its licensed third-party providers and is protected under applicable Philippine and international intellectual property laws.

phjeet grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial gaming and entertainment purposes. This license does not include any right to download, copy, modify, distribute, publicly display, reverse-engineer, or create derivative works from any phjeet content or software.

Any unauthorized use of phjeet's intellectual property will result in immediate account termination and may give rise to civil and criminal liability under the Philippine Intellectual Property Code (Republic Act No. 8293) and other applicable laws.

Limitation of Liability

To the maximum extent permitted by applicable Philippine law, phjeet's total aggregate liability to you arising out of or in connection with your use of the Platform — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total amount of real-money deposits made by you to your phjeet account in the thirty (30) days immediately preceding the event giving rise to the claim.

phjeet shall not be liable for any of the following categories of loss, whether direct, indirect, incidental, special, or consequential:

• Loss of gaming profits, jackpots, or anticipated winnings.
• Loss of data or corruption of account information.
• Loss arising from Platform unavailability, server downtime, or scheduled maintenance.
• Loss arising from events beyond phjeet's reasonable control, including natural disasters, government actions, telecommunications failures, or cyberattacks.
• Any harm arising from your decision to continue gaming despite financial difficulty or problem gambling indicators.

Nothing in these Terms shall limit or exclude phjeet's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable Philippine law.

Responsible Gaming

phjeet is committed to promoting responsible gaming practices among all Filipino users. Gaming should be an enjoyable form of entertainment — not a source of financial stress or personal harm. phjeet provides a range of responsible gaming tools accessible through your account settings, including:

• Deposit Limits: Set daily, weekly, or monthly caps on the amount you can deposit into your phjeet account.
• Session Time Reminders: Configure reminders at set intervals to help you keep track of time spent gaming.
• Reality Checks: Periodic on-screen notifications displaying your session duration and net gaming activity.
• Self-Exclusion: Request a temporary or permanent self-exclusion from the phjeet Platform at any time by contacting our support team. Self-exclusion requests are processed within 24 hours and are binding for the duration specified.
• Account Cooling-Off: Request a short-term pause of your account (24 hours, 7 days, or 30 days) without committing to a full self-exclusion.

If you believe you may have a gambling problem, phjeet urges you to seek help immediately. Our responsible gaming page contains resources and guidance tailored to Filipino users. You can also visit our full Responsible Gaming page for more information on available tools and support.

Privacy & Data Protection

phjeet collects, processes, and stores personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. Your personal data is used to operate your account, verify your identity, process transactions, administer promotions, deliver customer support, and comply with legal and regulatory obligations.

phjeet does not sell your personal data to third parties for commercial marketing purposes. Personal data may be shared with regulated third-party service providers — including payment processors, KYC verification partners, and game software providers — strictly on a need-to-know basis and subject to equivalent data protection obligations.

For complete details on how phjeet collects, uses, stores, and protects your personal information, and for information on how to exercise your data subject rights under Philippine law, please review our Privacy Policy.

Modifications to These Terms

phjeet reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, phjeet will provide notice to registered users by posting a prominent notification on the Platform and, where practical, by sending an email notification to your registered email address. The updated Terms will indicate the revised effective date at the top of the document.

Your continued use of the phjeet Platform following the effective date of any revised Terms constitutes your acceptance of the updated Agreement. If you do not agree to the revised Terms, you must cease using the Platform and may request account closure by contacting our support team.

phjeet recommends that you review these Terms periodically to stay informed of any updates. The most current version of the Terms is always available at https://phjeet.app/terms-conditions.

Governing Law & Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles.

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of the phjeet Platform, the parties agree to first attempt resolution through good-faith negotiation via the phjeet customer support team. If the dispute cannot be resolved informally within thirty (30) days, it shall be submitted to the appropriate courts or regulatory bodies of competent jurisdiction in the Philippines.

Nothing in this section shall prevent phjeet from seeking urgent injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or to prevent irreparable harm.

Contact Information

For questions, clarifications, or formal notices relating to these Terms and Conditions, please contact the phjeet legal and compliance team through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 directly on the phjeet Platform
• Messenger / Viber: Official phjeet channels only
• Support Hours: 24 hours a day, 7 days a week — in both Tagalog and English

For responsible gaming inquiries or self-exclusion requests, you may also visit our dedicated Responsible Gaming page or reach our support team directly via live chat for immediate assistance.